Provides friendly Word processing, Spreadsheets & Presentation software.

Kingsoft Office > Support > Support Center

Support Center

Welcome to WPS Office Support Center. We would like to try our best to provide you with the best products and service. 

We promise that we will deal with emails within 24 hours after receiving them. Free trial customers are also welcomed to enjoy our effective One Business Day Email Service! Please do not hesitate to contact us.

Sales support: 

Customer service for Windows:

Customer service for Android and iOS:  

Q & A

Q: How long will it take to get your response?

A: Generally, we'll reply your email within 24 hours except for weekends or holidays due to the time difference. But in most cases you'll get our response in a few hours.

Q: How can I get the free trial version of the software?

A: Download the software from our website and install. When you perform the conversion, a registration request window will pop up. Please ignore it and directly click Later button, and then you get the trial version.

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Knowledge Base