Support Center

Welcome to Kingsoft Office Software Support Center. We would like to try our best to provide you with the best products and service. So we welcome any question or suggestion.

We promise to our customers that we will deal with emails within 24 hours after receiving them. Free trial customers are also welcome to enjoy our effective One Business Day Email Service! Please do not hesitate to contact us.

Office for Windows support: officesupport@kingsoft.com
Office for Android support: mofficesupport@kingsoft.com
Kingsoft Clip support (Windows and Android): KingsoftClipSupport@kingsoft.com
PPT for iPad and iPhone support: iosoffice@kingsoft.com

Q & A

Q: How long will it take to get your support response?

A: Generally, we'll reply to you within 24 hours except for weekends or holidays due to the time difference. 
But in most cases you'll get our response in a few hours or immediately.

Q: How can I get the free trial version of the software?

A: Download the software you want from our website and install it. When you perform the conversion, a registration request window will pop up. Please ignore it and directly click Later button, and then you get the trial version.

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Knowledge Base

• What is .wps and .wpt ?27/12/2011
• What is .et and .ett ?27/12/2011
• What is .dps and .dpt ?27/12/2011
• The new interface of Kingsoft Office 2012 VS Kingsoft Office 201027/12/2011
• How to use slide master to make a slide show ?27/12/2011
• How to prevent inputting duplicated data using Kingsoft Spreadsheets ?27/12/2011
• How to play a slide show repeatedly ?27/12/2011